Publisher review:csLiveSupport is an unlimited technical support tool. Now your web site visitors can contact you immediately, live, using only their web browser. If they have a question while they are looking over your site, all they have to do is click the image that says you are online. You can even add a code snippet to your email signature and provide everyone with a link to your live support chat! This application doesn't require any additional software, no monthly payments, no expensive programming or hardware. It lets you establish one-on-one conversations in real time with anyone who visits your company's site using a standard Web browser. This open dialogue makes it easy to immediately answer questions, provide information, and close sales. Powerful Features -- Endless Flexibility
- No monthly fees.
- Interact with your customers in real time.
- Easily add support links to any page in your web site.
- No additional software required.
- If you can surf the net, you can use this script!
- Add standard messages that can be sent to your customers.
- Chat links update in real time to show support status:
- Online (immediately join chat with the push of a button).
- Offline (you have to sleep sometime!)
- Busy (currently in chat with a customer).
- Professional graphics & HTML you can customize.
- Create your own images to be used as links or use the ones we provide.
- Add link to live support in your email. They will see status when they read their email!
- Uses HTTP Protocol - firewalls not a problem.
- Browser-based chat, no client software to install.
- Easy to use web based support system.
- Customer chooses their own Nickname at login.
- Compatible with FrontPage Web sites.
- Insert "chat" buttons in your emails & newsletters.
- Email chat text feature.
- Save chat text feature.
- Automatic updating feature. Page reloads automatically after chatter types message.
- Very fast installation.
Uses for csLiveSupport
- Show your customers you care!
- Reinforce customer support in real time.
- Capture Leads as they develop.
- Close the Deal, they are thinking about it!
- Increase Orders by being there for them at their time of need.
Requirements: · Perl 5.005 or higher · A Web Server · CGI Access · The ability to write to your server directories
csLiveSupport is a Perl script for Other scripts design by csLive.
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris.
csLiveSupport is an unlimited technical support tool.
Operating system:Windows / Linux / Mac OS / BSD / Solaris